CSMA Registration Policies & Guidelines
Registering online is the quickest and easiest way to register. If you wish to register by mail or in person, registration forms are available for download or at the Student Services Office.
Private Music Lessons Registration & Policies
Refunds
- Students may request to withdraw or to change teachers within three business days after the second scheduled lesson.
- Summer semester: Students may request to withdraw or to change teachers within three business days after the FIRST scheduled lesson
- Requests for withdrawal must be made in writing by email to the Private Lesson team, privatelessons@arts4all.org.
- After this three-day period, no refunds or teacher changes are granted.
- If you have registered with our Corporate Arts program through your employer, please email CorpArts@arts4all.org.
Absences and Make-Ups
- There is no school credit, reimbursement or refund for missed lessons due to a student’s absence. CSMA does not guarantee a make-up for a missed lesson due to a student’s absence. As a courtesy, please notify your teacher in advance about any lessons you will miss.
- If a lesson is missed due to a teacher’s absence, a make-up lesson will be scheduled.
- In cases of emergency or serious illness, a leave of absence may be requested. All requests must be made in writing to the Student Services staff. Please include any supporting medical documentation. If approved, some credit may be given for those absences.
- If you have registered with our Corporate Arts program through your employer, please email CorpArts@arts4all.org.
Request for Schedule Change
- Before a new semester begins, all continuing private lesson students receive priority registration status to claim their lesson time for the upcoming term before registration opens to the general public. If lesson times are not confirmed by the priority registration deadline, the studio spot will be released to incoming students.
- Once the semester has begun, available lesson times are extremely limited. CSMA cannot guarantee that we will be able to accommodate requests for schedule changes. To change lesson times within your current teacher’s schedule, contact your teacher.
Class/Camp/Workshop Registration & Policies
Registration Deadlines
Many classes, camps and workshops fill up quickly. We strongly encourage students to enroll at least two weeks prior to the starting date. After the first class/camp, enrollments are accepted on a space-available basis only and are also subject to instructor/Program staff approval.
Ways to Register
Registering online is the quickest and easiest way to register. If you wish to register by mail or in person, registration forms are available for download or at the Student Services office.
Payment Information
Students register for a full semester and payment in full is required at the time of registration. There is a $10 non-refundable registration fee. This fee is charged once per semester, per student.
Confirmation
Registration confirmations are emailed. If you do not receive email confirmation of your registration, please contact the Student Services Office. (Emails come from info@arts4all.org).
Waitlisted Students
Registrations are processed in the order received. In some cases, students may be waitlisted due to enrollment limits. There is no charge for this service. If registering online, your online shopping cart will indicate if a class is waitlisted. If registering by mail or email, you will be notified by CSMA if a class is waitlisted. You will be notified by CSMA if/when space becomes available.
Class/Camp/Workshop Policies
Cancellations
Programs not meeting minimum enrollment requirements as determined by CSMA may be canceled. Full tuition refunds or school credits are given if CSMA cancels a class/camp/workshop. School credits are valid for 12 months from date of issue.
Withdrawals
Upon request to withdraw via email prior to the first day of a class/camp/workshop, the Program Manager will determine your eligibility for refund or school credits as follows:
- At least two weeks prior to first class/camp/workshop: Full tuition refund less $25 non-refundable processing fee per class/camp/workshop.
- Two weeks before through 24 hours prior to start of class/camp/workshop: 50% school credit less $25 non-refundable processing fee per class/camp/workshop.
- Day of and after the first class/camp/workshop: No refunds or school credits are given.
- If you have registered with our Corporate Arts program through your employer, please please email CorpArts@arts4all.org.
Transfers
Students may apply for one class transfer per semester. Transfer requests must be made via email to musicclasses@arts4all.org. No transfers or refunds will be approved unless the following conditions are met:
- All requests must be received no later than three business days after the second scheduled class.
- Requests are subject to space availability and management approval.
Absences
A make-up may be scheduled if the missed session is due to teacher absence. Missed classes/camps/workshops due to student absence are not made up.
Leaves of Absence
In cases of emergency or serious illness, a leave of absence may be requested. All requests must be accompanied by a doctor’s note and made in writing to the Student Services staff. If approved, school credit may be given for those absences.
Photo & Video Release Policy
By registering yourself or your child/ren, you give permission for CSMA to: (1) take photographs of you or your children as they participate in CSMA activities; and (2) use, reuse, modify, publish, and republish those photographs and any derivative works (“Photos”) in any format or media, including the Internet, for purposes related to CSMA’s mission, including marketing. CSMA may use Photos without compensation to you or your children.
To opt out of CSMA’s Photo/Video Release Policy, call or visit the Student Services Office for assistance
Financial Aid Program
In keeping with our commitment to Arts4All, CSMA offers tuition assistance and scholarships to qualified students. To the extent funds permit, assistance is available on a sliding-scale basis, based on family size and income. Click here for more Financial Aid information.
Non-Discrimination Policy
CSMA admits students of any race, color, national and ethnic origin. It does not discriminate on the basis of race, sex, color, gender identity, sexual orientation or national origin in its educational, admission and financial aid policies or programs.
Special Needs/Access
If you or your child has any special needs, please contact the Student Services Office at 650-917-6800 ext. 0 or via info@arts4all.org. CSMA is committed to accommodating differences so that the arts are accessible to all.
Child Safety
To ensure your child’s safety, please pick him/her up promptly after class/camp/lesson. Children waiting in CSMA lobbies before and/or after their class/camp/lesson are NOT supervised. Children are under supervision during their instruction time only. Neither teachers nor administrative staff is responsible for supervising children outside of teaching time.
