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Student Services Associate
Community School of Music and Arts (CSMA) is seeking an energetic person with proven multi-tasking abilities to provide friendly, responsive and effective customer support for students and visitors of Finn Center. Currently this is a part-time position, 20 hours per week. The current shift is 2:00 pm – 6:00 pm every weekday. This position may expand to additional hours in the future.
- Provide faculty with general scheduling assistance
- Assist with schedule changes, registration and class enrollment
- Provide exceptional customer service in a busy environment in a calm and professional manner
- Respond to and follow-through on general phone, walk-in & e-mail inquiries
- Excellent customer service skills and experience required
- Ability to multitask with frequent interruptions in a high-energy environment
- Ability to work with diverse ages and cultures
- Experience with Filemaker Pro, Microsoft Word, Excel and Google mail preferred
- Outstanding oral and written communication skills
- Outstanding organizational skills and attention to detail
- Ability to prioritize and work independently
- Accurate and efficient data entry skills
- Sense of humor
- Proficiency in Mandarin or Spanish preferred
Includes medical, dental, vision, paid holidays, paid time off and 403(b) retirement savings.
The Community School of Music and Arts values diversity. Candidates who have a demonstrated ability to relate to diverse student populations and who have experience working in bilingual environments are strongly encouraged to apply.
To apply, please submit cover letter and resume to:
Community School of Music and Arts
Attn: Human Resources
230 San Antonio Circle
Mountain View, CA 94040
About Community School of Music and Arts
Founded in 1968, the Community School of Music and Arts (CSMA) is a non-profit center for music and arts education committed to providing Arts for All, regardless of age, level, background or economic means. CSMA’s programs include lessons, classes and camps, arts-in-the-schools and after-school programs, concerts and exhibits, and community outreach activities. The Community School of Music and Arts values diversity, and is an EOE. Candidates who have demonstrated ability to relate to diverse student populations and who have experience working in bilingual environments are strongly encouraged to apply. Please see www.arts4all.org for more information.